This page contains important information for patients including how to register at our practice and other practice policies.
Steel City General Practice Boundaries
Please look at the maps below to see if you live within our practice boundaries or use our postcode search feature to see if you are eligible to be one ... [continue] Steel City General Practice Boundaries
How to register
If you live within our practice boundaries, we still have an open patient list and welcome all requests for registration from patients living in, or moving to our area. You ... [continue] How to register
Updating your details
If you change your name, address, or telephone number, please ensure you update your record otherwise, we will be unable to contact you for appointments and any referrals are likely ... [continue] Updating your details
Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Named GP
All patients at the Steel City General Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the ... [continue] Named GP
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Patient Confidentiality
The Steel City General Practice makes every effort to protect confidentiality. We realise that the main reception desks can be a little public at times and so if you wish ... [continue] Patient Confidentiality
Patient Rights and Responsibilities
We aim to treat our patients courteously at all times and in return, expect our patients to treat our staff in a similarly respectful way. It is your responsibility to ... [continue] Patient Rights and Responsibilities
Violent or abusive behaviour
We take very seriously any threatening, abusive, or violent behaviour against any of our staff or other patients. The Practice supports the government’s ‘Zero Tolerance’ campaign for Health Service ... [continue] Violent or abusive behaviour
Compliments and Complaints
COMPLIMENTS At the Steel City General Practice, we work really hard to try and support you with your health needs. It is really gratifying to know when we are doing ... [continue] Compliments and Complaints
Translation
We acknowledge that our population has a unique blend of people who do not always speak English fluently. We have purposefully configured our website to enable you to translate the ... [continue] Translation
Data Choices
Your Data Matters to the NHS Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. ... [continue] Data Choices
Date published: 8th October, 2014
Date last updated: 27th July, 2023
